Privacy Policy
This Privacy Policy outlines how Wylie House collects, uses, and protects your personal information when you interact with our online store, in accordance with South Africa’s Protection of Personal Information Act (POPIA). By accessing our website and providing your details, you agree to the terms of this policy.
Information We Collect
Personal details
Name, email address, phone number, delivery address, billing address when you create an account or place a donation or make a purchase.
Payment information
Credit card details, payment method information, securely stored by our payment gateway provider only and not in any way on the Wylie House website.
Browsing activity
Website usage data, including pages visited, products viewed, and IP address, through cookies and tracking technologies.
How We Use Your Information
Order processing
To fulfill your orders, including processing payments, shipping, and managing returns.
Account management
To manage your customer account, including login details and order history.
Communication
To send order updates, marketing emails, and promotional offers, subject to your consent.
Site improvement
To analyze user behavior and improve our website functionality and user experience.
Sharing Your Information
Third-party service providers
We may share your information with trusted third parties who assist us in operating our website, such as payment gateways, shipping carriers, and email marketing platforms.
Legal compliance
We may disclose your information if required by law, court order, or to protect our legal rights.
Legal compliance
We may disclose your information if required by law, court order, or to protect our legal rights.
Your Privacy Controls
Opt-out
You can opt-out of receiving marketing emails by clicking the unsubscribe link at the bottom of our emails.
Access and correction
You have the right to access your personal information and request corrections to inaccurate data.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure, including encryption for sensitive data.
Contact Us
If you have any questions regarding your privacy, please contact us at wyliekids@delect.net
Important Considerations
Children’s Privacy: Our website is not intended for individuals under the age of 18.
Changes to Policy: We may update this Privacy Policy periodically, so please review it regularly.
First version created 26 February 2025